Privacy Policy

Last updated: 12/13/17

This privacy policy ("Privacy Policy") explains the privacy practices of the website, Triad Navigator apps, and other Triad Navigator-related sites (collectively, the "Services"), which are owned and operated by Launch Greensboro, Greensboro Area Chamber of Commerce, Inc. ("Launch Greensboro," "we," "us"). Please read this Privacy Policy in full before using the Services. We may revise this Privacy Policy at any time and will post the date of the latest update above. If you do not agree to this Privacy Policy, please do not access or use any of the Services. By using our Services, you are consenting to our use of your data as explained in this Privacy Policy.

What We Collect

We collect and use the information below to provide and improve the Services of The Triad Navigator.

Signup Information

When you sign up for an account with us, you provide data such as your name, email address, physical address, phone number, mobile telephone number, and a password. You may also provide additional information, depending on whether you are a Provider or Entrepreneur. Such additional information may include, but is not limited to, support program or business venture information such as a company name, provider description, or geographic service areas. When signing up for an account, carefully go through your sharing and communication options so that your account settings reflect your actual preferences.

Other Information

When you use the Services, we collect information related to the devices on which you are using our Services. We may collect this information using analytics software such as Google Analytics. Examples of such information include the type of device, type of browser, IP addresses, the website you visited before ours, and other identifiers associated with your device, including your location.

We may occasionally send out surveys, and if you choose to respond, your responses are saved and may be used.

Cookies and Similar Technologies

Like many other Services, we may use cookies and other similar technologies such as web beacons to collect information. Cookies are data stored on a hard drive that help us improve your use of our site and enhance our ability to track and enhance user experiences on our site. You have the right and ability to change the settings on your browser to refuse cookies, but note that if you do so, you may not be able to access our Services with full functionality.


The Triad Navigator will update the Services and may add or delete features over time. New features may require the collection of new information, and if we change how we collect or use such information, we will tell you and update this Privacy Policy, as applicable.

Use and Sharing of Your Information

We use your information for the following reasons: for the purposes you provide it (i.e. delivering the Services), customer service, marketing purposes, and for research and analytics purposes. The Triad Navigator may share your information as discussed below, but we will not sell any personally identifiable information to third parties. User Profiles you create are fully visible to other Entrepreneurs or Providers.

Other Service Providers

The Triad Navigator uses other service providers to help give you the best experience with The Triad Navigator and Our Services. Examples of such other service providers we may use include website developers, payment processors, customer services providers, and marketing service providers. These other service providers only have access to the information they need to work for The Triad Navigator and are prohibited from using the information for any other purpose.


We will contact you from time to time through email, notices posted on our websites or apps, internal Triad Navigator messages, and other ways through our Services, including push notifications. We also send messages about how to use the Services, updates, and promotional messages from Us and our partners. Additionally, you will be able to select which other users of The Triad Navigator may contact you through private messages. You may change your communication settings at any time. However, note that you may not opt out of receiving certain messages from us, including security and legal notices.


We may share your information to third parties if we determine that a disclosure is required to comply with the law, protect persons from death or serious injury, or prevent fraud.

In the event that The Triad Navigator decides to sell, buy, merge, or engage in another strategic transaction involving our business and other businesses, such transaction may involve disclosing your information. While we would seek protections for all information disclosed, the information would likely be one of the transferred assets in such a transaction.

Your Rights to Your Information

You have the right to know what information about you we have stored, update the information about you we have stored, have us delete the information we have about you, or to opt out of future contact from us. We retain personal data if reasonably necessary to comply with legal or regulatory obligations, defend our rights, or maintain security.

How We Protect Your Information

We maintain security measures that are commercially reasonable in the industry. Please note that no method of storing or transmitting information on the internet is completely secure, and therefore we cannot guarantee or warrant the security of information you share with us.


These services are not directed at children under 16, and we will not intentionally collect or store any personally identifiable information of children under 16. If you are a child under the age of 16, please do not use our Services or submit any personally identifiable information to us.


This Privacy Policy and the privacy practices of our Services will be subject exclusively to the laws of the State of North Carolina within the United States of America, without regard to conflict of law principles. If you reside outside of the United States, you are responsible for complying with local laws in connection with your use of the Services, and you consent to the collection, transfer, storage, and use of your personal information in the United States of America in accordance with this Privacy Policy.


If you have any questions or concerns about The Triad Navigator, the Services The Triad Navigator provides, or this Privacy Policy, please contact us at

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